Unjam — Workplace conflict, handled early

This is the moment. You can't see it in your own email.

When it matters, your instinct takes over. You fire back, soften it to nothing, or bury it in caveats. It feels right when you send it, and wrong when you get the reply. AI tools just make that same email sound better.

Re: Your pay requestDraft

Thanks for putting this to me. As I’ve already explained, there’s no budget for it right now.

↳ sounds dismissive

I’d have thought that was obvious, frankly, given where we are.

↳ reads as contempt, this is how it escalates

You know what you meant, but they read how it sounds.

A second pair of eyes at the moment it matters.

Unjam shows you what your message is really saying and how it’ll come across, then helps you say the hard thing well. Like advice from someone who’s handled a thousand of these: thirty years of conflict resolution, mediation, and helping people say what they mean without making it worse.

Catch → Coach → Learn

Fewer emails you regret. More you're glad you sent.

Catch

It notices the ones that matter.

Unjam stays silent until a high-stakes draft appears, then a gentle nudge shows up. No noise on the everyday email.

New messageunjam this draft?

Hi Mark, I’ve had your latest email about needing adjustments. To be blunt, if you’re not well enough to be in the office then you’re not well enough to be working, and I can’t keep making exceptions when everyone else manages the same load. I need you back at your desk on Monday, or we’ll have to treat this as a capability issue.

Coach

It shows what might be going on.

On the surface, what’s underneath, and the bind you’re in. It then gives you a considered version in your own voice. Use it as it is, or take it apart.

You’re telling Mark that unless he’s back at his desk on Monday, you’ll treat this as a capability issue.

Frustration at what feels like an inconsistency, others carrying the same load without adjustments, and a sense it’s gone on long enough.

The clearer you are about attendance, the more this reads as a response to a sick employee; the gentler you are, the less it settles anything.

Before you send thisThe email treats a health-related adjustment request as an attendance issue, with an ultimatum tied to the person’s ability to work. This risks being unlawfully discriminatory if the person has a disability or long-term health condition.

Learn

So the skill becomes yours.

Every time, it shows you why it worked. That's how the skill becomes yours.

“Hi Mark, I’ve had your email about the adjustments you’re asking for. I’d like to talk this through properly before anything is decided, so can we find time this week? There are a few things I want to make sure I understand before we sit down, about what you need, what we can realistically offer, and how we keep things fair across the team. Some of what’s come up for me I’d rather talk through in person than put across in an email.”

▸ Learn why this works

Your email tells Mark there’s a capability process starting before any conversation has happened. This version sets up that conversation instead, and keeps everything that needs weighing for the meeting.

Three ways it starts.

Nobody sets out to start a dispute. It starts with an instinct, in a message, on a bad day.

The red mist

React and fire back.

Your instinct is to answer the heat with heat. Unjam takes the heat out, so you make the point without torching the relationship.

The avoidance

Soften it until it disappears.

Your instinct is to hedge and hope it goes away. Unjam helps you say the difficult thing plainly, and still thoughtfully.

The over-explaining

Justify until the point is buried.

Your instinct is to caveat and explain until the core message gets buried. Unjam cuts it back, so what matters is actually said and heard.

A custom GPT makes it sound like you. That's the problem.

A GPT trained on your emails will polish them and even match your tone of voice. But when the stakes are high, your instinct is the problem, not your grammar. Unjam doesn't imitate you. It applies a discipline you don't have when you're angry. It helps you behave like someone trained in conflict resolution, in the moment you're least able to yourself.

Privacy by design. Nothing stored, nothing shared.

This isn't a line in a privacy policy you have to trust. It's how Unjam is built. Your draft is read to write your reply, then it's gone: never saved, never kept. Because we don't hold it, there is nothing to leak, nothing to hand over, and nothing anyone can ask for. Say what you actually think.

Read, then gone

Your draft never touches a database. It's processed to write your reply, and then it's gone.

Built for you, not against you

Unjam works on your side. Nothing you write becomes a record that can be used against you later.

Your words stay yours

Your employer never sees what you wrote. Not a sentence, not a word. An organisation sees how often, never who and never what.

Conflict prevention, for organisations

Every grievance started somewhere. Nobody was watching.

By the time a dispute reaches you, it has been going on for months. It began with one message that nobody thought was a problem at the time. Unjam is there at that moment, for every manager, every day, and helps them handle it while it is still small. For the first time, you can see the whole picture: how many of those moments there were, where they cluster, and how many were caught before they became a case.

This monthIllustration

Emails caught before things escalated

214

Of those, one step from a formal process

Rewritten before sending

Where they cluster

Attendance, performance, a restructure

Numbers, never names.

What you see, and what you don't

You see how often, and where. You never see who wrote what, or what they wrote. And nothing is counted in a group so small it could point to a person.

Privacy and defensibility, together

Your managers' drafts stay private. Your ability to show the organisation acted stays intact.

What it does for your organisation

Risk goes down

Fewer difficult emails that turn into disputes, and evidence you equipped people to get them right.

Skill builds in the moment

Managers get better right when they're stuck, not in a training room they've forgotten by Monday.

Trust builds

People are spoken to fairly, in writing, when it counts. That gets noticed, and it spreads.

Productivity improves

Less time lost to writing the emails people dread, and to cleaning up the mess when they land badly.

A fairer place to work, in practice

Not a value on the wall: a fair, clear email every time it matters.

Culture changes, one email at a time

How a manager handles the hard moment sets the tone for everyone who sees it.

A thirty-day pilot with your managers, and you'll know how much of this is happening in your organisation, and where.

Free to start. Priced for the emails that matter.

Use it free on your hardest few emails a month. Go unlimited when it becomes the thing you reach for.

For getting started

Free

Unjam on the emails you’d hate to get wrong.

£0 /month

✓Unlimited for your first 30 days
✓Then 5 emails a month
✓Catch, coach and learn, right in Gmail

Workplace conflict, handled early.